This detailed announcement of matchmaking and application fees helps customers understand the process, financial obligations, and benefits of participating.

Matchmaking & Application Fees – Detailed Information

To ensure transparency and a professional experience for our customers, we officially announce the fees applied during the matchmaking process. The article below will help you understand each type of matchmaking fee, payment schedule, and related regulations. This will allow you to be more proactive in participating in the service.

Participation Regulations & Matching Principles

Transparent Matchmaking Regulations

To ensure the system operates effectively and protects the rights of each application, all participating customers must comply with the general regulations. These principles are designed to avoid duplicate matchmaking, minimize risks, and ensure that matchmaking fees are used appropriately.

Each profile is limited to a maximum of one match at a time. This ensures a focused and serious matchmaking process and avoids conflicts of interest between parties. If a match is not found, each profile is allowed to change partners up to three times within one month. This regulation provides flexibility for participants while ensuring the matchmaking fee system is not abused or misused.

Official Profile and Matching Fees

After understanding the regulations, clients need to be aware of the mandatory fees involved in the process. These fees are clearly divided into stages, allowing participants to manage their finances proactively from the start and reflecting the true value of the matchmaking service.

Key Matching Costs You Need to Know

Initial Profile Creation Fee

Profile creation fee: 100,000 VND, payable immediately upon submission of the application. This fee is used to verify personal information, store data, analyze needs, and prepare profile content suitable for the matching system. This is a fixed fee, applied to all profiles. It plays a fundamental role in the entire matching cost process.

Matching Fee Upon Decision to Match

After the profile is approved and both parties agree to proceed with the match, a matching fee of 3,000,000 VND will be applied. This fee is only incurred when the client officially agrees to match; it is not collected upfront. This cost includes in-depth consultation, scheduling, matchmaking coordination, and ongoing support throughout the initial phase, ensuring the quality of the matchmaking service.

Matchmaking Partner Change Fee

To provide peace of mind for customers during the experience, the partner change fee is 0 VND, applicable up to 3 times per month. This policy allows participants flexible choices while maintaining transparency and strict control over the total matchmaking cost.

Matchmaking costs incurred at different time intervals

Matchmaking costs by phase

In addition to the core fees, several incidental costs will be applied at specific stages of the matchmaking process. Breaking it down into timeframes helps clients easily track and prepare their finances to match the overall matchmaking costs.